Contact us


If you need any help, information or advice not covered in our Terms and Conditions or FAQ, you are welcome to contact our customer support.

Customer Support E-Mail:

Opening Hours:


Costomer support:

Monday to Friday 09:00- 17:00

Please NOTE:

Please check your SPAM/ JUNK MAIL folder if there is some issue with receiving email about some ORDER or NEW member registration details.

If inquiring about a specific order, please indicate the order number in the e-mail subject, along with a short description of the matter (e. g. "Order xxxxxx - address change"). Also, feel free to like or follow our official Facebook page or Instagram account to stay updated.

Best Regards

The Royal Snus Online team